Shur-Fast Quality Guarantee & Warranty
For over a century, Shur-Fast has stood behind the strength and reliability of every fastener we manufacture and import. Our commitment to quality is built into every nail, staple and brad that leaves our LaSalle facility — from raw material selection to final inspection.
What We Stand Behind
Every Shur-Fast product is held to strict quality standards:
- Stainless steel nails and staples meet 304 and 316 grade specifications
- Hot-dipped galvanized nails conform to ASTM A 153 Class D
- Custom fabricated orders are guaranteed to your specified dimensions and tolerances
Returns & Defective Products
If you receive a product that does not meet our quality standards, please contact our team within 30 days of receiving your order with your order number and a description of the issue. We will respond within 1 to 2 business days.
For warranty claims or product concerns, reach out directly at info@shur-fast.com or call your regional line:
- Quebec & Maritimes: 1 800 361-4447
- Ontario: 1 800 668-5776
- Western Canada & USA: 1 800 565-3610
Price Match Promise
Found a competitor offering the same product at a lower price? Show us proof, and we'll match their price.
With Shur-Fast, you can trust in fast delivery, premium quality, and competitive pricing — all backed by our commitment to your satisfaction.
Frequently Asked Questions
Need a quote or technical support?
Our experts are available to advise you, answer your questions and find the right fastening solution for your needs.